Our Terms

Animals

  • All dogs boarded at Spire View Kennels are at the owner’s own risk
  • No dog will be accepted unless proof of vaccination within the last 12 months is provided.
  • We strongly advise your dog is vaccinated against kennel cough, at the very least 2 weeks before boarding with us
  • Please notify us of any medical conditions upon booking
  • We will not accept dogs that are aggressive to staff
  • No dogs can be accepted that have an infectious illness. Medication can be administered to dogs at Spire View if the condition is not contagious

 

Payment

  • We charge for day of arrival and day of collection. Please ensure your dates are correct at time of booking as no refunds will be given for early pick ups, dogs picked up after midday will incur an additional days charge
  • Payment can be made by cash, card, bank transfer or cheque
  • Booking requests by email, telephone, in person or by Facebook will only be confirmed when a 25% non-refundable deposit has been received. During busy periods; all school holiday’s, deposit required will be 50%
  • Balance will be required when the dog is dropped off

 

Per Day 1 dog 2 dogs sharing*
Small dog £15.00 £22.50
Medium dog £17.50 £26.25
Large dog £20.00 £30

 *Please Note, If you ask for your dogs to share a kennel and they have to be split due to fighting you will be charged at the standard rate for each dog.

Insurance

  • Spire View’s insurance will only cover for illness or accident that occurs whilst the dog is in our care, up to the sum of £2,000, any remaining balance must be settled at the time of collection
  • The insurance will not cover pre-existing conditions
  • Any vet fees incurred for a pre-existing condition must be settled at the time of collection
  • If your dog should require veterinary treatment, or show clinical signs of illness within 72 hours of leaving Spire View, receipts should be forwarded to our insurance company within 10 days of treatment. Please ask for our insurance details if necessary

Food

  • Please provide sufficient food for your dog’s stay
  • We will feed to your dog’s normal routine which will be confirmed on drop off

Transportation

  • We offer a pick up and drop off service for an additional cost of £5.00 within a 5 mile radius and thereafter £1/mile